PSILENT
PRODUCTIONS
Dr. Greg Psaltis
8733 Fernwood St. N.E.
Olympia, WA
98516
Phone and FAX:
(360) 413-5760
e-mail: drpsaltis@orcalink.com
Website: www.psaltis.info
A New GPS
I. Where are you on the road to
contentment?
Definition
of
Contentment:
___________________________________________
___________________________________________________________________
A. Years until retirement (security)
B. Enjoyment of practice on Monday morning
(satisfaction)
C. I.D.D.
Definition:
_________________________________________________________
Importance:
________________________________________________________
What you LIKE
What you DON’T like
________________________________
_________________________________
________________________________
_________________________________
________________________________
_________________________________
________________________________
_________________________________
D. Your GPS
category
_______________________________________________________________________
II. Enhancing SECURITY
(horizontal line) Part I—CONTROL FINANCES
A. The classic plan
Definition:
_________________________________________________________
B. Alternative plan
Definition:
_________________________________________________________
Key
concepts:
_______________________________________________________
_______________________________________________________
_______________________________________________________
C. The NOW concept
Definition:
___________________________________________________________
And:
________________________________________________________________
D. “Good”= necessary-- and “Bad” debts
“Good”
debts:
_________________________________________________________
“Bad”
debts:
__________________________________________________________
E. Debt reduction
Amount
saved
on $500,000 debt at 6.5% when paid off in 15 years instead
of 30:
___________________________________________________________________
F. Compound interest
Amount
of
interest on $10,000 at 8% over 32 years:
_________________________
Amount
of
interest on $10,000 at 8% over 16 years:
_________________________
G. Alternative spending plans (how to spend wisely):
________________________________
___________________________________
________________________________
___________________________________
MOST
IMPORTANT POINTS FOR ME IN THIS SECTION:
____________________________________________________________________
____________________________________________________________________
III. Enhancing SECURITY
(horizontal line) Part II—BUILD TEAM
A. Impact of micromanagement
Pct
of employees who have experienced micromanagement: ______________________
Pct
of employees who have quit because of
micromanagement: __________________
Micromanagers
usually
are projecting their
__________________________________
B. Which things dentists can let go
When
the
doctor lets go, he can become the ___________________________________
C. Process of Team building
1. Facilitator
2. Long-term project
3. Resistance to Team building
_________________________________and
___________________________________
The main
resistance comes from:
___________________________________________
4. Training program to Team
building
a. Daily meeting at beginning of
the morning and end of morning
_______________________________________________________________________
b.
Monthly all-afternoon meetings
_______________________________________________________________________
c. Semi-annual meeting with a facilitator
_______________________________________________________________________
d.
Semi-annual retreat away from the office
_______________________________________________________________________
D. Other potential benefits
a. Hiring committee
b. Scheduling committee
c. Continuity
E. Conditions of Employment
F. Patient loyalty
Pct
of patients that stay with Team in old office (doc moves 15
miles): ______________
MOST
IMPORTANT POINTS FOR ME IN THIS SECTION:
____________________________________________________________________
____________________________________________________________________
IV. Enhancing
SECURITY (horizontal line) Part III—STABILIZE “JUST IN CASE”
A.
Mutual Aid groups
1. Benefit your spouse and children
2. Benefit your employees
3. Benefit your patients
4. Benefit your practice
B.
Goals
1. Clear instructions to survivors about your personal
and professional issues
2. Takes pressure off dental friends who feel
“obligated” to help out
C.
Contract
1. Establishes guidelines and rules
2.
Guarantees coverage for your patients and employment for your
employees
3. Continues financial flow to your family
MOST
IMPORTANT POINTS FOR ME IN THIS SECTION:
____________________________________________________________________
____________________________________________________________________
V. Enhancing SECURITY
(horizontal line) Part IV—DEVELOP PASSIONS
A. “Retirementality”
Definition:
____________________________________________________
______________________________________________________________
B. What do you want in your future?
________________________________
___________________________________
________________________________
___________________________________
To
help
with this, identify your
___________________________________________
________________________________
___________________________________
C. Replacement therapy
1. Competing
with ________________________________________
2. Reacting with
__________________________________________
3. Power with
____________________________________________
4. Work for pay
with ______________________________________
D. Keys to meaningful future:
1.
______________________________________________________________
2.
______________________________________________________________
3.
______________________________________________________________
4.
______________________________________________________________
MOST
IMPORTANT POINTS FOR ME IN THIS SECTION:
____________________________________________________________________
____________________________________________________________________
VI. MOVING ON TO THE SATISFACTION
LINE
A. Happiness, as defined by Doug Young:
Definition of HAPPINESS:
_________________________________________
_________________________________________________________________
B. Finding happiness (Doug Young):
1. Look inward, not outward
2. Don’t rely on things and other people
3. It is linked to physical and emotional health
4.
Celebrate successes in life
5. Take control with conscious choices
6. Serve others
C. Happiness, from review by John Shaughnessy
1. Make time for what you enjoy
2. Exercise
3. Make time with family and friends a priority
4.
Possessions
don’t lead to happiness
5. Find something in your life more important than
yourself
6.
Slow Down
7. Nurture your spiritual side
VII. Enhancing SATISFACTION
(vertical line) Part I—NURTURE GRATITUDE
A. Appreciate what you HAVE
1. Satisfying work
2. Relationships
i. Family
ii. Pets
3. Have a generous spirit
Linda Miles’ thoughts on a
generous spirit: __________________________________
________________________________________________________________________
B. Accept others’ appreciation of you
1. Stories from your practice
2. Letters and pictures
To
accept gratitude, it is important NOT to ____________________________________
3. Hugs from patients and/or parents
4. Handshakes
5. Referrals from patients
6. Children of former patients
7. Gratitude from Team members
Best idea
for you:
_______________________________________________________
C. Gratitude journal
1. Write them daily
2. Relive them with family and friends
3. Notice them—they are not always “coincidences”
4. Where might they lead?
MOST
IMPORTANT POINTS FOR ME IN THIS SECTION:
____________________________________________________________________
____________________________________________________________________
VII. Enhancing
SATISFACTION (vertical line) Part II—CONNECT WITH PEOPLE
A. The “Secret” (by Michael Schuster)
1. It’s not about you—it’s about those you serve
2. Everlasting wealth is about what you give
3. With focus on
production and more patients, it leads to dysfunction
a. Chronic stress and feeling that things just “aren’t
right”
b. A dread of going to the practice
c. Reacting to all elements of your life
d. Over-focus on technology and material things
e. Feelings that your life is unraveling
4. Money isn’t bad, it’s the pursuit of it that drives
you off the deep end
5. Warren Buffett’s definition of the difference
between getting rich and
creating
wealth:
Rich
people
________________________________________________________
Wealth
is
__________________________________________________________
6. Charlie Hall’s article
Happiness
and
income correlation disappears after _______________________
B. Ways to connect with patients
1. Hand-write letters for accomplishments
2. Establish office traditions (such as high school
graduation book)
3. Have parents in the operatory during procedure
a. Establish guidelines
b. Let them know who you are/what you do (“Be
interesting”)
MOST
IMPORTANT POINTS FOR ME IN THIS SECTION:
____________________________________________________________________
____________________________________________________________________
SHORT QUIZ—Non-office life
dreams:
________________________________________________________________________ T M
________________________________________________________________________ T M
________________________________________________________________________ T M
________________________________________________________________________ T M
VIII. Enhancing
SATISFACTION
(vertical line) Part III—GET SOME HELP
A. Find a locum tenons
1. Where and how
a. Local dental society
b. Practice consultants
c. Advertisements
2. How to incorporate into your practice
a. Have him/her work a day in your practice
b. Let the Team have lunch with the person
c. Put a photo album with letter of introduction in the
waiting room
d. Assure patients that the Team will still be there
e. Pay the locum well
3. How a locum saved my practice in a time of need
B. Hire an associate
1. The standard criteria for “when it is time”
2. Bill Blatchford’s solution:
____________________________________________________________________
____________________________________________________________________
3. Another perspective
a. When you want more time off (check your dream list)
b. When your financial security is in place (control
finances)
c. When you want to pursue new interests (develop
passions)
d. When you want to secure your practice’s future
4. How to bring associate on board
a. Remember the Golden Rule
b. Have a contract (have a lawyer develop it)
c. Base the pay realistically (I prefer a salary)
d. Give the person space
C. Form a partnership
1. Remember the Golden Rule
2. Have a contract (have a lawyer develop it)
3. Base the pay realistically (I prefer a salary)
4. Give the person space
5. Be open to new ideas—do NOT insist on doing “my way”
6. Provide public support
7. Create realistic expectations
8. Match philosophies
9. Start with associateship
10. Involve the Team
D. Freedom to do what you want
(My list is
not as important as yours—insert your Dream List here)
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
E. The main factors for a successful partnership
#1
___________________________________________________________________
#2
___________________________________________________________________
#3
___________________________________________________________________
MOST
IMPORTANT POINTS FOR ME IN THIS SECTION:
____________________________________________________________________
____________________________________________________________________
IX. Enhancing SATISFACTION (vertical line) Part IV—FEEL
SATISFACTION
A. Gordon Christensen’s thoughts
1. Enjoy your work
a. Determine what appeals to you most
b. Develop that through continuing education
c. Focus on that area in your practice
2. Constantly broaden your knowledge
a. Find something you are NOT doing
b. Through CE, introduce new procedures to hold your
interest
c. Start at the end of your day to not disrupt your
schedule
3. Reduce or change your clinical time
a. Change your start or finish time
b. Work a Saturday to free up M-F
c. Long clinical days, but fewer days/week
4. Establish interests outside of dentistry
a. Have activities that are enjoyable, relaxing and fun
b. See YOUR OWN Passions and Dream List!)
5. Delegate clinical responsibilities to qualified,
educated staff
a. Procedures can be done as well or better by staff
b. Give them your approval to ensure success
6. Teach, go into public health or do research
a. For dentists who prefer less clinical or patient
time
b. May require more degrees
7. Work beyond retirement
--Many people do better as they age if they keep on
working
B. Paralysis by analysis—learn continuously to:
_________________________________________________________________
C. Bigger is not better (take it easy!) What is better
than “big?”
_________________________________________________________________
D. Have some fun (some ideas)
1.
_______________________________________________________________
2.
_______________________________________________________________
3.
_______________________________________________________________
4.
_______________________________________________________________
MOST
IMPORTANT POINTS FOR ME IN THIS SECTION:
____________________________________________________________________
____________________________________________________________________
MY ACTION
PLAN FROM THE SECURITY LINE:
_____________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
MY ACTION
PLAN FROM THE SATISFACTION LINE:
_____________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
For
Office
Handouts used by Dr. Psaltis in his private practice, articles
he has published in Dental Economics and other materials, go
to his Website:
Among the
articles are:
“Are You
Healthy Enough to Provide Health Care?”
Four
areas that commonly effect dentists’ ability to enjoy work
“Rules of the
Game”
The
importance of conditions of employment
“Are You
Treating the Tooth or the Patient?”
Communication
skills with patients
“Building Your
Dream Team”
Vital
aspects of building a genuine Team
“The Best
Insurance Money Can’t Buy”
Outlining
the importance of a mutual aid group
“Start Retiring
Now and Don’t Quit Working”
Gaining
balance in a professional life
“From Dreams to
Reality”
How
to let go and have what you really want
“As Easy as
C-B-A”
A
simple formula for success—in pediatric dentistry and life
©PSILENT PRODUCTIONS, 2020
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