Program Directors

In order to facilitate your choices for your Continuing Education program, the following is arranged to assist you in determining which programs are intended primarily for doctors, which programs are intended primarily for staff and which ones are intended for both. Because Dr. and Mrs. Psaltis have such a wide variety of material, they are often hard-pressed to make recommendations without more knowledge of the expected audience. As such, the descriptions below will assist you in determining how to select the courses from the available presentations to best fit the needs of your overall CE convention/program.

It is entirely possible to mix and match programs to suit your needs. Some programs are available in full-day format and each one can also be presented as a half-day. In every case, the variations are noted below. While the intention of this list is not to LIMIT the selections to the specific audiences, the goal is to help select the programs that are most likely to fill seats, based on the expected attendees. Dr. and Mrs. Psaltis are always available to discuss these matters, but strongly encourage you to look through the listings below in order to better determine what will serve your conference/meeting best.

Presentations Primarily for Dentists

If the expected audience will consist mostly of dentists, it has been my experience that the "solid" dental topics are most appealing. The staff members may not find these courses to be as interesting as the ones listed below, but can certainly expect to learn much about pediatric dentistry. Numbers 1 and 2 are equally in demand and  number 2 tends to draw a reasonable number of staff members.

    (The complete pediatric dental examination)   
    Every pediatric dental examination is like a new patient examination simply because of the dynamics of growth and development. Furthermore, there is much to
    see in the mouths of children other than caries and loose teeth. This program thoroughly covers all aspects of the pediatric dental examination including recognition
    of anomolies, growth and development, symmetry and balance of the dentition and other components that make examinations on children far from routine. Both
    clinical and radiographic photographs illustrate the areas of discussion.

    Pediatric dentistry is far more than filling teeth on little people. It is managing behavior, understanding facial development, establishing successful treatment plans and performing the appropriate procedures.   
    This course will stimulate your thinking about dental age, sequential care and management tools for successful care for children in a general practice. Part of the vastly different world of pediatrics includes  
    watching a child grow as each examination with a pediatric patient is actually a new patient examination. If you have ever wondered “how pediatric dentists can handle kids,” you’ll find out here.

3. BABY STEPS  **also very appropriate for staff
    (Infant and Preschool Dental Care for General Dentists)
Emphasis is now being placed on establishing a dental home for all children upon eruption of the first tooth or at 12 months of age. It is essential that all dental care
    providers become skilled at the steps necessary to make these visits successful for both the child and parents. This course discusses developmental ages,
    appropriate guidelines and clinical tips.

4. SUGAR BUGS AND SLEEPY JUICE  **also very appropriate for staff
    A Potpourri of Pediatric Dental Pearls
    Caring for pediatric dental patients is far more than simply filling baby teeth. It is an entire art form that includes communications, unique skill sets, a different
    perspective and clinical equipment that facilitates the actual treatment. In this program, the many aspects of success with the child patient will be discussed,
    including management tools, dealing with parents, equipment, materials, local anesthesia skills, plus the astonishing satisfaction that grows out of the relationship
    that is developed with the child patient. This course is a “must” for practitioners who see pediatric patients.

5. DESPERATE DENTAL DIVAS FOR DENTISTS  (Presented by Mary Ellen Psaltis)
    This course is a sister to Desperate Dental Divas but retooled for the dentist. What is the Dentist’s role in creating the office environment? Do you ignore what goes
    on when you are out of the room or are you in the midst of the fray? The Dentist plays the primary role in setting the tone of the office. Don’t let your employees get
    the better of you or of their coworkers. Being a female dentist creates even more challenges when working in an office that is usually staffed by other women. Get a
    better understanding of what goes on when you are out of the room and why it matters. Take home tools to use that will benefit everyone, including you.

    A review of the critical procedures in pediatric restorative dentistry, including  primary pulp therapy, stainless steel crowns, sealants and local anesthetics.

    This three hour presentation deals with all aspects of early orthodontic considerations for the child patient. It is not a comprehensive orthodontic course. This
    lecture enables the audience to be familiar with all forms of space maintainers and many simple active appliances. There is also a segment on the diagnosis of early
    orthodontic referrals, emphasizing which components of the patient's growth pattern is most likely to be helped by early treatment and which ones can wait.

    Whether you are in your first year out of your training program or just short of retirement, this presentation is for you. Stimulate your thoughts and activate practical,
    achievable steps to increase your enjoyment of work and assure that your investment of time, money and effort will continue to pay off over a lifetime. Drawing upon
    the advice of several dental experts (as well as others from outside), the material will help you establish a plan to enhance your professional and personal life. Both
    realistic and fun, your new GPS will guide you to the place you’ve always wanted to be.

9. STAINLESS STEEL CROWNS ARE A SNAP (A Hands-on Workshop) **see Important Note below
    Have you ever wished you could place stainless steel crowns as effortlessly as a pediatric dentist? Now you can in this hands-on workshop. Live demonstrations
    (on a dentoform) will show you how to prep both a posterior primary molar and a primary anterior incisor.The demonstrations will also show how to fit, contour
    and cement a stainless steel crownon the molar and a composite strip crown on the incisor. All participants will complete all the procedures with supervision from
    Dr. Psaltis.

    (Cures for common practice headaches)

    You love your work, but do not share the same feelings about some of those bothersome aspects of “running a business.” This lecture explores the most common
    non-clinical areas that prevent many dentists from obtaining complete joy and satisfaction in their workplace. Specific handouts will aid the attendees in working
    toward solutions to these compelling areas of frustration. Included are conversations about Conditions of Employment, vision, Team building, effective
    communication with patients, controlling personal financial stresses and other administrative aspects of private practice.

Important note regarding Stainless Steel Crown workshop: If your organization wants to have this hands-on workshop, you will need electric handpieces (and motors) as well as lights, 3M/ESPE provides virtually everything else, including the dentoforms, the burs, the crowns, the materials, etc, etc. However, you MUST be able to provide the handpieces and lights (in addition to the standard LCD projector, screen, chairs, tables and an Elmo visualizer for the "live" demonstration. Many meetings charge for the hands-on courses so that this program becomes a potential money-maker for your organization if you have it in your meeting/conference. There is a limit of 24 participants and the 3M/ESPE company strongly prefers that the course be run both morning and afternoon to maximize their exposure in exchange or providing most the materials that are needed for the course.

Presentations Primarily for Staff

If you wish to have programs that will be certain to educate and entertain staff members, the following would be strong choices. Many dentists consider behavior management, communication skills and interpersonal relations to be secondeary to clinical skills. Staff does NOT feel that way. Number 1 below is the most popular and most commonly requested presentation that Dr. Psaltis gives. Increasing numbers of dentists ARE coming to this program, although the majority of the audience remains assistants and hygienists.

1. GETTING PAST "UH-OH," "NO" AND "HELICOPTERS" **also very appropriate for doctors    
    Behavior Management in the Pediatric Dental Setting

    Pediatric dentistry is unique in that each appointment requires that the dentist must successfully communicate with both children and parents and manage the behavior of both as well as  
    self. In this program, principles of behavior management are discussed and demonstrated in video footage showing actual patients in treatment and how to best handle them. While
    dentistry often focuses on the technical aspects of our work, in this specialty, it is only through effective handling of patients that our technical work can be at its best. And the parents?
    They are the entertainment and promotional program, not the “problem” that most people believe.

    (Women Working With Women)
    The employees in a dental office are primarily women. The dynamics of working together can present difficult and challenging environments that foster
    discontent, lack of trust and inequality. If the fur ever flies in your office this presentation can shine light on the causes, effects and ultimately tools for
    creating solutions.
Is there a bad apple in your group or is there more to see? Learn the underlying dynamics and create greater harmony and cooperation. Anyone   
    can be part of transforming the office environment. Laugh and learn and leave the catfights behind.

3. NUTRITION IGNITION (Presented by Mary Ellen Psaltis)
We get nutrition information about being healthier but what's next? This hands-on style workshop is designed to get you moving down the path!
  • Utilize nutrition education and information
  • Design your eating plan
  • Dispel food myths
  • Create accountability
  • Laugh and Learn
4. PROBLEM PATIENTS? NO PROBLEM!  (Presented by Mary Ellen and Greg Psaltis)
    Most of us love our work, but don’t always like the people who receive it. Dealing with patients (and staff) can sometimes be the most difficult part of our day. As
    professionals, we learn much about technical skills, but very little about what will keep patients coming to your office—excellent communications. Learn to identify
    hidden agendas, why patients behave in different ways and the shortcut clues to dealing effectively with them. These skills will enhance your communication when
    presenting treatment plans, scheduling and teaching oral hygiene techniques. Audience participation exercises and role plays by the speakers demonstrate the
    techniques during the program so that application of the information can be immediate. Are patients really the problem or is it our understanding of them?

Presentations for Dentists and Staff (or spouses)

If your meeting is one that entire Teams attend together (with the doctor) or if you are considering topics with broader appeal, all of the following are very suitable for these cases.  Number 1 below may be the best overall program for a general audience because it provides considerable clinical information (such as how to do stainless steel crowns, primary pulp therapy, local anesthesia and sealants) while still covering a very broad range of topics that are of immediate interest to any offices where children are treated.

    Six hour format: You’ve heard these words before and can’t help thinking to yourself, “Oh no, another ignorant parent.” Parents who pose this question (and
    others) are not really ignorant—they are often working from old beliefs or their own experiences. The ability to answer these common questions insures a        
    greater understanding of the pediatric dental issues at hand and creates a positive relationship through effective communications. This program is based on
    questions routinely heard from parents of pediatric dental patients and covers a broad spectrum of topics. Included are primary anterior trauma, treatment      
    planning, “rotten teeth,” timing of initial examinations and more. The scientific basis and the rationales for treatment is a significant part of the lecture. Practitioners
    who treat children will benefit from this engaging course.
    Three hour format:, as many of the 24 questions that time permits are answered. For some meetings, the presentation is separated into two three-hour
. In this case, the second half, which is a continuation of the material, is entitled, CAN'T WE JUST PULL THEM

2. EAT WELL- BE WELL: THE SCIENCE AND THE SENSE (Presented by Mary Ellen Psaltis)
The murky waters of nutrition are difficult to navigate. Depending on which book you read or which article you pick up, what is 'right' or 'best' is a challenge to
    discern. This presentation will help you expand your point of view on choosing the food you eat. It will also emphasize the importance of nutritional information
    for your dental practice. Decide for yourself if science behind healthy eating is our savior or our saboteur.

  • Understand nutritional reductionism and how it guides food choices
  • Utilize nutrition education in your dental practice
  • Increase awareness that your daily decisions add up to a lifetime of health
  • Realize there is much more to food than meets the eye
     Plus: Learn 10 Top Tips to incorporate into your healthy living right now

    We all have had the experience of patients (or parents of patients) coming in to our practices and questioning our treatment recommendations because of their new-found knowledge they 
     obtained from the internet. In this course, we will explore why this is happening so frequently, what ramifications it can have on your practice and how to deal with it. Specific issues,
     such as primary pulp medicaments, fluoride and sealant materials will be discussed with the controversies surrounding them. Tools for dealing with this increasing phenomenon will help
     practitioners to communicate more effectively when faced with demands from patients.

    This three hour presentation deals with the findings of a dental survey in which more than 20,000 patients answered the questions, "What Do You Like About
    Dental Practices?" and "How Would You Make a Dental Practice Better?" The top 10 responses are listed and the ensuing conversation concerns strategies for
    implementing these ideas into a practice. This program has participation of the audience.

    Perhaps you've read or heard about health care professionals who have traveled to foreign countries to provide humanitarian treatment to the disadvantaged. How
    in the world can they do that, you wonder. In this program, learn about several existing programs that would allow you to participate immediately and also about
    how Dr. Psaltis and his hygienist have created two programs in Mexico on their own. Legalities, logistics and the rich rewards will be discussed with visual
    support of photographs and videos of the programs in action. This is a program that will touch your heart and possibly have you taking your dreamsof helping
    others to the next step.

6. ARE YOU A MAN OR ARE YOU A MESS?  (Presented by Mary Ellen and Greg Psaltis)
    (Caring for Yourself or the Male in Your Life)

    Men want to be healthy, they but often take limited time and energy to incorporate healthy choices into their daily life.  Find out more about being active in your
    staying well as you age process, rather than becoming a victim of your own inattention. This program is designed with the balanced wellness of men in mind, and
    also speaks directly to the women who are often the primary support and guidance for the males in their lives. Practical, humorous and insightful, this program will
    direct men and their loved ones on a path to long-term wellness.

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